Facilitators of Hospitality the Little Traverse Way bring vast experience from the hospitality industry as well as the ability to capture the attention of their audience and begin to move them toward change.




Meagan Krzywosinski PhotoMeagan Krzywosinski, First Community Bank

Meagan has served as the Chairperson of Hospitality the Little Traverse Way and is a champion of the hospitality movement.  Her career in the Human Resources with First Community Bank and her time at Boyne Resorts calls on her to provide training in all facets of service. Although she is small in stature, she brings large quantities of positive energy to every presentation.



Carlin Smith PhotoCarlin Smith, Petoskey Regional Chamber of Commerce

Carlin is a self-described “disciple” of Bill Quiseng / Deliver the World’s Best Customer Experience and is passionate about maintaining the service culture in the Little Traverse Bay Region.  Carlin has worked in the chamber of commerce profession or the downtown management profession for more than 15-years, all of those years in a resort-community.  He is an accomplished public speaker who mixes in humor with audience participation to bring home his message.